Data We Hold and Why We Hold It
We collect information in three situations: when you create your account, when you make a deposit or withdrawal, and when you contact our support team. Account creation pulls your name, email address, and mobile number. Payment processing records the wallet type you used — bKash, Nagad,
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or Rocket — along with the transaction reference and amount, so we can match your deposit to your account and confirm your withdrawal reached the right wallet. We do not store your full bKash or Nagad PIN, and we do not pass your Rocket account credentials
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to any third party outside the payment flow. When you reach our support team, the conversation log is kept so we can follow up on unresolved account or payment queries. We also collect device and session data — browser type, IP address, and session timestamps —
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to detect unusual login attempts and protect your account from unauthorised access. All data collection and processing on this platform is subject to the laws applicable in your region; access to our services depends on your local law and eligible regions. We do not sell, rent,
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or trade your personal data to marketers.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.